Cancellation Policy

At GlaxyGamer, we aim to provide a smooth and hassle-free shopping experience for all our customers. Please review our cancellation policy below:

1. Order Cancellation Timeframe
Customers can cancel their order within 12 hours of placing it. After this period, the order may already be processed or shipped and cannot be canceled.

2. How to Cancel an Order
To cancel your order, please contact our support team as soon as possible via:

Make sure to include your Order Number for quick assistance.

3. Cancellation After Shipping
If your order has already been shipped, cancellation is no longer possible. However, you may request a return after receiving the product (please refer to our Returns & Refund Policy).

4. Refund for Canceled Orders

  • If your order is successfully canceled within the allowed timeframe, a full refund will be issued.

  • Refunds are processed within 5–7 business days via the original payment method.

5. Non-Cancellable Items
Certain items (such as customized products, clearance sale items, or special offers) may not be eligible for cancellation. This will be clearly mentioned on the product page.

6. GlaxyGamer Rights
GlaxyGamer reserves the right to cancel any order due to reasons such as:

  • Product unavailability

  • Payment issues

  • Suspected fraudulent activity

In such cases, customers will be notified and fully refunded.

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